Terms and Conditions

1. LIABILITY

DML Ltd trading as FTC Boxing does not accept liability for any loss or damages caused by this website, or any website linked to this website.

DML Ltd trading as FTC Boxing reserves the right to refuse or cancel an order at any time without giving reason. We will make all reasonable effort to contact the customer using the details provided and all received monies will be refunded using the method received.

 

2. ORDERING METHOD

FTC Boxing reserves the right to refuse or cancel an order at any time if the order has: (a) discounts associated and is (b) deemed not for personal use. An exception may apply if you forfeit the associated discount. In this instance, a FTC Boxing customer care representative will make all reasonable efforts to contact you to arrange payment of the difference. In the event that you cannot be contacted within a time deemed reasonable by FTC Boxing or choose not to pay the difference, all monies received for the applicable order will be refunded via the original payment method. As detailed in our shipping terms and conditions, all shipping charges are based on a parcel weighing no more than 5kg (11lbs). If your order exceeds this weight, a FTC Boxing customer care representative will make all reasonable efforts to contact you to arrange additional payment for the variance in shipping costs before the parcel is dispatched. Parcel delivery may be delayed in the instance of contact difficulties. In the event that you cannot be contacted with a period of time deemed reasonable by FTC Boxing or choose not to pay the difference, all monies received will be refunded via the original payment method. 

 

3. SHIPPING RATES

FTC Boxing will publish or display the current shipping rates on the websites as applicable. Shipping rates may vary or be waived as part of promotions or sales on the website and the part or fully discounted shipping may cease at any time at the discretion of FTC Boxing.

FTC Boxing reserves the right to change any or all of the following, at any time:

- Shipping rates charged to any destination;

- Delivery method;

- Carrier or shipping provider.

 

4. SHIPPING

FTC Boxing ships to most destinations around the world and should usually arrive within 7-12 business days from dispatch. Assigned shipping providers are not able to deliver to PO Box addresses, when placing your order please provide a physical postal address.

FTC Boxing does not accept any responsibility for customs delays, duties or taxes that may apply in the destination country. Customers will need to check with their local customs office in regard to what, if any, duty you may be liable for when the order arrives.

Shipping costs are calculated at time of purchase.

By confirming a purchase you are accepting responsibility for all Customs Charges incurred. You will be importing goods into your destination country. FTC Boxing wishes to remind you that as the importer of goods you are legally responsible for any and all taxes, duties, and charges by your Government.

FTC Boxing does not have any control over customs charges and are unable to advise what they will be, as it is based on your own countries regulations and compliances. If you are concerned about what charges you may be liable for, please check with your local customs office before proceeding to checkout.

All charges are to be paid by the customer on delivery of order.

Orders cannot be returned to sender.

At its absolute discretion, FTC Boxing may elect to offer you a refund if you choose not pay any duties and taxes at time of import. If we do however, FTC Boxing will deduct any customs fees that apply to the purchase paid by FTC Boxing from the refund amount.

 

5. DISPATCH OF ORDERS

Orders are normally dispatched within 1-3 business days of Order Confirmation subject to all ordered items being in stock. If any items cannot be fulfilled from your order we will contact you via email.

If any items cannot be fulfilled from your order we will contact you via email.

 

6. ACCEPTANCE OF GOODS

On receiving the order the customer is responsible for inspecting the goods for fault or damage. Should the items ordered not be of acceptable quality, it is the customer’s responsibility to notify FTC Boxing as soon as possible. Please see Returns & Exchanges Policy for more information.

 

7. PRICING

FTC Boxing reserves the right to change prices without notice.

 

8. RETURNS POLICY

FTC Boxing strives to ensure that you are satisfied. We want you to love and enjoy your FTC Boxing purchase. If something isn’t quite right, please let us know.

 

9. ONLINE RETURNS

Refunds, credits or exchanges will not be provided for change of mind for any merchandise, unless the products are faulty.

It is important however that the item(s) and any packaging and ticketing which the goods may have come in/with, are in the same condition as when they left the warehouse. It is also important that you have a proof of purchase of the goods, clearly identifying that the goods were purchased from https://ftc-boxing.com. If either of these 2 conditions are not met, we will unfortunately not be able to provide you with a refund, credit or exchange.

 

10. RETURN AND EXCHANGE PROCEDURE

To obtain a return online, the items must be returned with the below information:

Name
Contact Number
Email Address
Customer Order Number (located on your invoice)
Description of the Fault

Please return your items to:

FTC Boxing
Ground Floor
65 Parnell Rise
Auckland 1052

PLEASE NOTE: FTC Boxing will not be held responsible if there is a delay in delivery.

Customers will be responsible for the return shipping and handling charges. All charges are to be paid by the customer on delivery of order.

You will need to send the original or a copy of your invoice with your order In the event that your product is lost in transit, FTC Boxing will not be held liable and therefore recommends that you send all returns via Registered Post.

We ask that you allow 7 business days from the day you return our package for your account to be credited.

 

11. ORDER CANCELLATIONS

Orders can not be cancelled or amended once placed and you have received your order confirmation.

 

12. TYPOGRAPHICAL ERRORS

In the event that an item is listed at an incorrect price or with incorrect information, FTC Boxing reserves the right to withdraw an item from sale, and to refuse or cancel orders. FTC Boxing will make all reasonable effort to contact the customer using the details provided and all received monies will be refunded using the method received. This means that the credit card used to purchase the goods would be the destination of any credit that may be applicable.